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Sky Handling Partner – Please, Please Lose My Baggage
Some guys have all the luck… some guys have nothing but the same… (you know the rift)
Dear Sky Handling Partner,
Please, please lose my bags. Then treat me like dirt through your ‘customer care’ process. But please, please make sure that somebody using one of the computers behind your IP block signs me up for a whole bunch of dating services (and the more sordid the better).
You see, I need the link love, and the Digg / Techmeme wont hurt either.
That’s the SEO speaking. Now the human:
Dear Sky Handling Partner,
How about apologising to Damien? Although it wont right the wrong, it would be a good start. (Not to mention that you really need to do something to offset the shit-storm that has erupted.)
Here’s the Sky Handling Partner logo from their website (also worth a look to remind us of how good MS Word is at generating HTML 
):
Sky Handling Partner Logo
I wonder will they put Damien’s story up here?
Short Postscript
Curiously I found this announcement made by Cloch Internet in 2005:
Cloch Internet are pleased to announce the launch of the Sky Handling Partner (SHP) website.
SHP are an airport ground handling services company with operations in Dublin and Shannon.Their new website is www.skyhandlingpartner.ie.
Might be a good time to learn about the URL removal tool from Google?
Isn’t their website brilliant? The way the clouds go by the little aeroplane is so realistic, it makes you feel as if you’re really flying and had your baggage lost and been signed up to gay dating sites.
Comment by Green Ink — June 21, 2007 @ 11:08 am
And Cloch did that? OMG!!! There’s almost 1000 lines of code on the home page. Can companies afford to have an image like this online? Why bother having a website if it’s going to be like that and have a negative impact? Tut tut!!!
Comment by David Behan — June 21, 2007 @ 11:37 am
The clouds mustn’t work in Firefox… surprise, surprise…
I really did consider that perhaps this isn’t the site that Cloch did. Could be that this is V2?
I think that the website is the least of their image problems just at the minute – somehow or other I think this is going to go a lot further…
Damien IM’d me yesterday with this and I have to say I was stuck for words… doesn’t happen often I can assure you.
Rgds to both
Richard
Comment by Richard Hearne — June 21, 2007 @ 1:32 pm
Clouds work for me in Firefox Richard. Really has to be seen to be believed. But yes, I don’t think the crappy website will be ranking too highly on today’s agenda. I hear the faint scraping of a chewed biro on a P45…
Comment by Green Ink — June 21, 2007 @ 4:04 pm
Initially, I just read the thread without going over to Damien’s site. After reading over there, I couldn’t believe it. This could quite easily make the papers and the 6.01 news, if it proves to be true! Very interesting indeed. Will be keeping an eye on it! What a way to lose your job. Imagine the next job interview: so why did you leave your last job? Well, we had this pain in the arse customer who we kept messing around after losing his bag and as he kept ringing us looking for us to do our job properly, I decided I’d teach him a lesson by signing him up to loads of gay porn sites but I forgot he worked with technology and he worked out it was me, and they fired me… can you believe that?!?!?
Comment by David Behan — June 21, 2007 @ 6:11 pm
Does Damien not realise that it was Scandinavian Airlines who lost his bags and not the fault of the handling agency who were only in charge of simply transporting the bags from his flight to the baggage carousel?????
How big of a crying woman is this guy???? I’m not saying that what Sky Handling have done in response to his blog is right (if, of course, that can be proved!), but …. gees Damien, grow a pair of balls! We’ve all lost our bags at some point! Bags go missing all the time, and for a variety of reasons that are out of human control. So just write in for your compensation and move on with your life.
Comment by Matt — May 12, 2008 @ 9:07 am